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Product Care & Maintenance

We stand behind every product we sell. If your Arboria product is missing hardware or parts, simply fill out our replacement parts request form.

Conditioning Idlewild Furniture

To condition or recondition your outdoor furniture we recommend usage of a number of widely available furniture oils. Conditioning before first use is optional, but if choosing to do so, it is easiest to apply prior to assembly. This conditioning will revitalize the wood after what may have been a long duration since it received its factory applied oil finish. Howard's Orange Oil comes in a handy spray bottle (www.howardproducts.com, 1.800.266.9545), and Watco makes a series of quality products including Teak Oil (www.westernwooddoctor.com, 1.800.323.3584). Regular reconditioning will keep the outdoor lawn furniture looking its best. Ensure that your furniture is dry before reconditioning. With this in mind, you may find it easiest to recondition your furniture as you take it out for the season or after it has been kept in dry storage for the winter. Include retightening bolts and screws, that may have loosened with use, as part of this routine.

After 12-48 months your patio furniture may have silvered under the sun's rays. This is a natural occurrence and is often viewed as a favorable state. Alternatively, if you wish to recapture a darker look, we recommend applying an oil stain. Two good options are Cabot's Australian Timber Oil (www.cabotstain.com, 1.800.USStain) and Penofin's Hardwood Penetrating Oil Finish (www.penofin.com, 1.800.PENOFIN). Both are widely available and contain solids that will restore a darker color to the wood. Please be sure to follow the manufacturer's directions for preparation and application.

Conditioning Garden Structures

To stabilize and protect your unstained or unpainted Arboria garden structure from the natural aging process, we recommend applying a quality water or oil-based finish to the product. Best results can be achieved by using Penofin (www.penofin.com, 1.800.PENOFIN) as per manufacturer's instructions. If you desire to paint your product, we recommend a quality oil or acrylic primer coat prior to applying the final coat(s). Be sure to allow sufficient time for your product to dry. Avoid applying finish to any metal or non-wood parts, as well as any sections of your product which have a factory applied color stain.

Post Cap Specific Information

Attaching wood and wood trim post caps to the post:

• This can be done in one of two ways:
  • By using construction adhesive underneath the cap.
  • By drilling pilot holes in the side trim, then using trim-head screws or small finish nails to fasten to the post. Do not drill pilot holes too close to the edge of the trim as this may cause splitting.

Finishing wood and wood trim post caps:

• Wood expands and contracts across the grain. To reduce this naturally occurring tendency and prevent potential problems finish your post caps prior to installation following one of two methods:
  • Stain finishing; Immerse cap in quality exterior penetrating oil such as Penofin or Cabot's Australian Timber Oil. It is necessary to finish both inside and outside of the cap. Follow coating manufacturer's directions.
  • Paint finishing; Prime inside and outside of cap with alkyd oil base primer or stain blocking acrylic primer. Avoid any metal or glass parts of the cap. Finish cap with exterior alkyd oil or acrylic house paint; two final coats is best.

Cleaning Post Caps:

• Wood and wood trim post caps:
  • To clean and remove mildew use a household dish brush to apply the following solution to the wood and allow to set for about 10-15 minutes (very important):
    • 3 quarts water
    • One quart common household bleach
    • ¼ cup of ammonia-free liquid dishwasher detergent (liquid dishwasher detergent is the best choice as it will not foam like regular dish or laundry detergent
  • After solution has set, rinse with garden hose. After 3-4 days have passed and wood is clean and completely dry, you may want to consider applying/reapplying a conditioning agent as discussed below.
• Glass Post Caps
  • Use glass cleaner, avoid applying this to any wood trim pieces.
• Solar and Metal Post Caps
  • Wipe down with a wet cloth or with a solution of warm water and a small amount of dish soap (not dishwasher detergent).

Product Performance & Troubleshooting

Idlewild Furniture - Natural Aging Process

Your outdoor lawn furniture is made from strong and durable hardwood that will provide you with many years of handsome service. Your patio furniture has been finished with a deep penetrating linseed oil-based coating that will preserve and enhance the wood's natural beauty. This factory applied oil has UV-inhibitors and is mildew resistant to protect from the damaging effects of sunlight and moisture, however, like all wood products subjected to weather, small hairline cracks may develop. These will in no way impair the strength and usefulness of the furniture, nor should they be considered a product defect or failure. Remember, every piece of wood furniture is unique.

Contact Information 

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Arboria/LWO Corporation
P.O. Box 17125
Portland, Oregon 97217

Telephone: (503) 286-5372
Toll Free Customer Service: (800) 459-8718
Fax: (503) 286-4092