Customer Service

Contact

Contact Us Online

Arboria/LWO Corporation
P.O. Box 17125
Portland, Oregon 97217

Telephone: 503-286-5372
Toll Free Customer Service: 800-459-8718
Fax: 503-286-4092

Order Processing & Shipping

For Dealers and Distributors:
Refer to your dealer or distributor price list for order processing terms.

All goods ship FOB LWO Corp., Portland, Oregon, with the exception of direct container furniture purchaes. We cannot ship to PO Boxes.

Freight charges and timelines for all distributor and dealer orders are applied as per established account terms, see your dealer or distributor pricelist for details. Accurate and final shipping charges will be shown on the invoice for your order. Shipping charges for fulfillment orders are generally billed directly to a dealer's shipping account.

Replacement Parts & Returns

We stand behind every product we make. If your product is missing hardware or parts, simply fill out our Replacement Parts request form.

If you purchased an Arboria product through a third-party reseller, please contact that outlet to discuss product replacement or refund options.

For Dealers and Distributors:
Wholesale returns require pre-authorization by Arboria/LWO Corporation and are subject to specific terms and conditions. Consult your pricelist for appropriate terms.

Cascadia Planter with Bottom

Cascadia Planter with Bottom